Account Manager, Digital, Online Content Publisher

An online content publisher with nearly 90 million unique visitors per month, focused on health, travel, food, tech and style among other areas is hiring an Account Manager. 

As an Account Manager you will help to manage our premium clients and campaigns through best in class customer service. This is an opportunity to craft strategic media plans and utilize your project management skills to bring the campaigns to life.

Your Responsibilities

Pre-sale:

  • Support and manage the client acquisition process; the upsell of existing business through outstanding campaign management

  • Work with internal clients across multiple departments – Sales, Revenue Analytics, Ad Operations, Programmatic, Sales Development and Custom Solutions – and external clients and advertisers

  • Create media plans to maximize revenue opportunities for major national agencies and advertisers

  • Establish packages based on inventory and market trends to guide Sales on greatest return deals (full RFP process: create, maintain and improve RFP repository, tracking system and monitor lifecycle)

  • Provide internal and external customer service (client and team inquires, requests)

Post-sale:

  • Point of contact for all client engagements, Sales reporting, optimizations, and overall campaign

  • Analyze campaign performance and create strategic optimizations

  • Manage clients and campaigns:

    • 3rd party submissions, tracking and reporting

    • DFA, Atlas, PointRoll, sizmek, mediavisor, mediaocean, idesk, centro

  • Manage the receipt of creative input and materials from clients, owner of campaign launch and maintenance

  • Maintain client approvals / documentations in SalesForce and handle revised Insertion Orders

  • Work with the Finance team on monthly billing reconciliation

  • Create case studies (quarterly & wrap up), performance reviews and analyses

Your Qualifications:

  • Experience with digital media and advertising as well as support a direct sales organization highly regarded

  • Intermediate Excel skills with strong attention to detail

  • Ability to meet multiple deadlines in a deadline driven, changing environment

  • Demonstrated analytical skills and passion for analyzing data, products, brands, market trends, dynamics

 

TO APPLY: Send a resume and a cover letter indicating experience, why you’re interested, and notable projects to contact@digitaldumbo.com (We are helping manage this search directly).

Andrew Zarick